Agency Mission
About this agency
The Department's mission is to fulfill President Lincoln's promise "[t]o care for him who shall have borne the battle, and for his widow, and his orphan," by serving and honoring the men and women who are America´s Veterans. Requests for VBA benefit records to include C&P exams, service treatment records, official military personnel files or entire claim files must be submitted via mail or fax to Department of Veterans Affairs, Evidence Intake Center, PO Box 4444, Janesville, WI 53547-4444; Fax: (844) 531-7818 or you may submit a request for claims information electronically to AccessVA via Quick Submit. To avoid processing delays, upload a signed SF 180 or VA Form 20-10206